Service Technician Position Available

Job Description:

*Now with a $4,500 sign-on bonus*

Immediate openings for highly motivated Service Technician with a desire to work in fast paced, quality centered environments. Position requires 75% travel to service customers worldwide.

A. COMPANY DESCRIPTION

75+ year old branded OEM of hydraulic machinery.  The Company designs and manufactures highly engineered hydraulic metalworking equipment used in a wide array of industries and applications.  The Company generates ~$12 million of revenue, of which ~65% is from the sale of new capital equipment, and ~35% is from the sale of aftermarket parts and technical services sold to the installed base.  The Company benefits from a reputable brand name in the industry, resulting in the opportunity to continue to capture incremental share in a large addressable market.  We are investing in refreshing product lines to address a lower cost/higher volume section of the market and look forward to continuing this activity moving forward.

B. POSITION OVERVIEW

Service Technicians position requires a desire to work in fast paced, quality centered environments. This position requires 75% travel to service customers worldwide, primarily North America and routine overtime as necessary.

Representing Pacific Press worldwide, the successful candidate must display:

• Strong integrity, committed to principle-centered leadership
• Accountability, professionalism, and dedication to customers and Pacific Press
• An ability to work under pressure and complete tasks in a timely fashion
• An ability to exude high energy and solution-based thinking while focusing great attention to detail
• Excellent service-oriented skills to customers

Key Responsibilities of this position:

• Service all equipment to operate at its highest efficiency
• Install new machinery
• Install Upgrade/Retrofit packages on existing machinery
• Maintain safety, health and environmental policies and procedures
• Electronically log and maintain records and details of in-field service work
• Consistently communicate with members of the Service Department to ensure all members of the team are kept up to date on service issues
• Occasionally complete assigned tasks to aid in the manufacture of Pacific equipment
• Provide technical phone support to customers as needed and directed by the Service Manager
• Develop understanding of all Pacific PLC and HMI equipment
• Develop understanding of Pacific Hydraulic systems
• Educate customer operators and maintenance staff on proper maintenance techniques and procedures
• Conduct operator training on operation of machinery
• Gather intel from customers to strengthen customer and Pacific business relationship
• Develop successful and beneficial relationships with customers

This position reports directly to the Service Manager.

C. REQUIRED SKILL SET

• Must be 21 years of age or older
• Advanced Manufacturing Certificate, Millwright Certification, or a similar certification in a related technical field required.
• High mechanical aptitude with demonstrated troubleshooting and decision-making abilities
• Excellent communication skills
• Proficient use of personal computers including Windows and Microsoft Office applications
• Must be able to stand for prolonged periods of time
• Must be able to work at variable temperatures (both indoor and outdoor scenarios)
• Must be able to work in tight or elevated spaces
• Must be able to stoop, kneel, bend, or climb
• Must have the physical fitness and strength to lift items up to 50 pounds solo
• Must have a valid driver’s license
• Must be able to obtain passport for foreign travel

D. OTHER POSITIVE ATTRIBUTES (NOT REQUIRED)

• 3+ years of relevant maintenance technician experience or relevant technical field
• Ability to troubleshoot and repair electrical and hydraulic issues, servo-drives, hydraulic and pneumatic pressure systems
• Ability to read electrical and hydraulic schematics
• Knowledge and experience in:
  • Electricity
  • Fluid Power
  • PLC’s
  • Pumps/Motors

E. COMPENSATION:

• Hourly Rate: $28 – $31 Hour based on experience.
• 401k: 4% match
• Benefits: Exceptional benefits plan (health, dental & vision)
• Paid Time Off: Vacation, Sick and Personal Time
• Travel Allowance

F. HOW TO APPLY:

• Submit your resume and cover letter to resumes@rightlaneindustries.com