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Aftermarket Inside Sales Representative
A. GENERAL SCOPE
The Aftermarket Inside Sales Representative reports directly to the Aftermarket Sales Manager. The Aftermarket Inside Sales Representative plays a fundamental role in achieving our ambitious customer acquisitions and revenue growth objectives. You must be comfortable making and receiving dozens of calls per day, working with channel partners, generating interest, qualifying prospects, and closing sales.
The Aftermarket Inside Sales Representatives has a critical role in the success of the company. The focus of this role is to increase revenue from parts sales and upselling services, increasing quoting activity for PEP/New machine sales, ensuring excellent customer service, understanding the customer’s needs, act as a liaison between customers and the company, gain customer intelligence and report through Salesforce and monthly meetings.
The Aftermarket Inside Sales Representative must have excellent communication skills since you work directly with customers throughout the sales process. You also need to be very organized since they will handle several accounts simultaneously. You must be decisive and ability to make decisions on your own.
The Aftermarket Inside Sales Representative will work alongside fellow colleagues in Sales, Service, Engineering, and Manufacturing departments to satisfy our customers’ needs.
The Aftermarket Inside Sales Representative monitors daily the Aftermarket metrics, KPI’s, milestones and reacts as needed to those results to ensure success of the Aftermarket Inside Sales Department. You will work with the Aftermarket Inside Sales Manager in formulating strategy and continually improving performance of the Aftermarket Inside Sales Department. You must find ways to increase revenue growth of the Aftermarket Inside Sales Department.
B. FUNCTIONS AND RESPONSIBILITIES
D. ADDITIONAL REQUIREMENTS
75+ year old branded OEM of hydraulic machinery. The Company designs and manufacturers highly engineered hydraulic metalworking equipment used in a wide array of industries and applications. The Company generates ~$12 million of revenue, of which ~65% is from the sale of new capital equipment, and ~35% is from the sale of aftermarket parts and technical services sold to the installed base. The Company benefits from a reputable brand name in the industry, resulting in the opportunity to continue to capture incremental share in a large addressable market. We are investing in refreshing product lines to address a lower cost/higher volume section of the market and look to continue this activity moving forward.
How to Apply